Conversational AI Design System

Overview

The Problem

As the designer and design manager at Brilli Wellness Lighting, I led a wide array of projects spanning social media campaigns, packaging design, in-store displays, web UI, e-mails, e-commerce optimization, sales decks, and photo/video shoots. By crafting visually compelling content and strategic design solutions, I played a pivotal role in enhancing Brilli's brand identity and market presence.

The Goal

As the designer and design manager at Brilli Wellness Lighting, I led a wide array of projects spanning social media campaigns, packaging design, in-store displays, web UI, e-mails, e-commerce optimization, sales decks, and photo/video shoots. By crafting visually compelling content and strategic design solutions, I played a pivotal role in enhancing Brilli's brand identity and market presence.

The Scope

As the designer and design manager at Brilli Wellness Lighting, I led a wide array of projects spanning social media campaigns, packaging design, in-store displays, web UI, e-mails, e-commerce optimization, sales decks, and photo/video shoots. By crafting visually compelling content and strategic design solutions, I played a pivotal role in enhancing Brilli's brand identity and market presence.

Role

UI/UX Designer

Industry

Healthcare, Insurance, AI, Member Self Service

Platform

Web, Native

Skills

UI/UX, strategic thinking, cross collaboration, accessibility, documentation

Audit & Preparation

Leveraging data-driven insights and a user-centric approach, I implemented strategic design changes aimed at optimizing the browsing and purchasing experience for customers. This involved revamping product pages to highlight key features and benefits, optimizing imagery and descriptions for clarity and persuasion. Additionally, I incorporated compelling visuals and engaging content to create an immersive shopping environment that resonated with our target audience. The effort to redesigned our Amazon store achieved significant improvements in conversion rates, average order value, and overall customer satisfaction, ultimately driving growth and success for Brilli Wellness Lighting in the e-commerce space.

Solutions

Leveraging data-driven insights and a user-centric approach, I implemented strategic design changes aimed at optimizing the browsing and purchasing experience for customers. This involved revamping product pages to highlight key features and benefits, optimizing imagery and descriptions for clarity and persuasion. Additionally, I incorporated compelling visuals and engaging content to create an immersive shopping environment that resonated with our target audience. The effort to redesigned our Amazon store achieved significant improvements in conversion rates, average order value, and overall customer satisfaction, ultimately driving growth and success for Brilli Wellness Lighting in the e-commerce space.

Component Library Built in Figma

This allowed new

Component Library Built in Figma

This allowed new

Component Library Built in Figma

This allowed new

Dev and Designer Documentation created

Regular testing uncovered hidden issues and ensured the design met user needs.

Dev and Designer Documentation created

Regular testing uncovered hidden issues and ensured the design met user needs.

Dev and Designer Documentation created

Regular testing uncovered hidden issues and ensured the design met user needs.

Cross collaboration with dev to build pattern library

Small improvements, like error validation and mobile optimization, had a significant impact.

Cross collaboration with dev to build pattern library

Small improvements, like error validation and mobile optimization, had a significant impact.

Cross collaboration with dev to build pattern library

Small improvements, like error validation and mobile optimization, had a significant impact.

Outcomes

Leveraging data-driven insights and a user-centric approach, I implemented strategic design changes aimed at optimizing the browsing and purchasing experience for customers. This involved revamping product pages to highlight key features and benefits, optimizing imagery and descriptions for clarity and persuasion. Additionally, I incorporated compelling visuals and engaging content to create an immersive shopping environment that resonated with our target audience. The effort to redesigned our Amazon store achieved significant improvements in conversion rates, average order value, and overall customer satisfaction, ultimately driving growth and success for Brilli Wellness Lighting in the e-commerce space.

Reduction in UI defects

Users value a quick and easy process, especially on mobile.

Reduction in UI defects

Users value a quick and easy process, especially on mobile.

Reduction in UI defects

Users value a quick and easy process, especially on mobile.

Higher user satisfaction with the experience

Regular testing uncovered hidden issues and ensured the design met user needs.

Higher user satisfaction with the experience

Regular testing uncovered hidden issues and ensured the design met user needs.

Higher user satisfaction with the experience

Regular testing uncovered hidden issues and ensured the design met user needs.

Design team effinciency increased X%

Small improvements, like error validation and mobile optimization, had a significant impact.

Design team effinciency increased X%

Small improvements, like error validation and mobile optimization, had a significant impact.

Design team effinciency increased X%

Small improvements, like error validation and mobile optimization, had a significant impact.